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Complaints

If you wish to register a complaint about our services, please contact: The Complaint Officer, Harwell Finance Group Limited, Oathall House, 68-70 Oathall Road, Haywards Heath, West Sussex, RH16 3EN or telephone: 01444 719040or where possible email: info@harwellfinancegroup.co.uk where we will try to resolve your concern as soon as we can.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot resolve your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting themon0800 023 4567.